Build AI Business Solutions with Workflow Automation | NappAI - Template: Atención al cliente restaurante

graph TD %%{init: {'theme': 'mc','layout': 'elk'}}%% GoogleGenerativeAIModel-jufh8[Gemini] style GoogleGenerativeAIModel-jufh8 stroke:#a170ff GDriveFilesComponent-g8fwu[<div><img src="/_astro/google_drive.wKmDsV2c.svg" style="height: 20px !important;width: 20px !important"/></div>Google Drive File Manager] style GDriveFilesComponent-g8fwu stroke:#a170ff ChatInput-p6m3d[<div><img src="/_astro/messages-square.BaSDmT6g.svg" style="height: 20px !important;width: 20px !important"/></div>Chat Input] style ChatInput-p6m3d stroke:#a170ff ChatOutput-yxmzc[<div><img src="/_astro/messages-square.BaSDmT6g.svg" style="height: 20px !important;width: 20px !important"/></div>Chat Output] style ChatOutput-yxmzc stroke:#a170ff TelegramMessage-17wff[Telegram Message] style TelegramMessage-17wff stroke:#a170ff AdvancedAgent-38qxe[Agent2] style AdvancedAgent-38qxe stroke:#a170ff ChatInput-p6m3d -.- AdvancedAgent-38qxe linkStyle 0 stroke:#a170ff AdvancedAgent-38qxe -.- ChatOutput-yxmzc linkStyle 1 stroke:#a170ff GoogleGenerativeAIModel-jufh8 -.- AdvancedAgent-38qxe linkStyle 2 stroke:#a170ff GDriveFilesComponent-g8fwu -.- AdvancedAgent-38qxe linkStyle 3 stroke:#a170ff TelegramMessage-17wff -.- AdvancedAgent-38qxe linkStyle 4 stroke:#a170ff

Atención al cliente restaurante

🧩 Overview

This workflow implements a conversational AI agent designed to act as a virtual waiter for a restaurant. It automates the customer service process by guiding patrons through the three main stages of their dining experience: appetizers, main courses, and desserts. The agent dynamically interacts with the customer, provides accurate menu information by accessing a document from Google Drive, confirms each order, and automatically notifies the kitchen staff via Telegram once an order is finalized.

⚙️ Main Features

Provides a structured, multi-stage conversational flow for taking restaurant orders.
Integrates with Google Drive to fetch and reference the restaurant's current menu.
Confirms each customer order before proceeding to the next stage.
Sends automated order notifications to restaurant staff via Telegram.
Adapts to specific customer requests and changes during the ordering process.

🔄 Workflow Steps

Component Name	Role in the Workflow	Key Inputs	Key Outputs
Chat Input	Captures the initial user query or message to start the interaction.	User message text	User message for the agent
Agent	The core conversational agent that manages the dialogue, follows the ordering protocol, and decides when to use its available tools.	User message, system prompt, language model, available tools	Agent's conversational response
Google Drive File Manager	Serves as a tool for the agent to retrieve the restaurant's menu document from Google Drive.	File selection command	Retrieved menu file content
Telegram Message	Serves as a tool for the agent to send order confirmation notifications to a specified Telegram chat.	Order details and chat ID	Telegram notification sent
Gemini Model	Provides the underlying language model powering the agent's reasoning and text generation capabilities.	Model configuration	Configured language model
Chat Output	Displays the agent's final response back to the user in the chat interface.	Agent's response message	Formatted chat message

🧠 Notes

The workflow requires valid API credentials for Google Generative AI (Gemini) and Telegram to function.
The agent's behavior is strictly defined by a detailed system prompt that outlines the ordering stages, confirmation steps, and tool usage rules.
The Google Drive File Manager component must be configured to point to the correct menu file.
The Telegram Message component requires a valid target chat ID to send notifications successfully.
The workflow is designed for a linear, guided ordering experience and may require adjustments for more complex or open-ended customer service scenarios.