Build AI Business Solutions with Workflow Automation | NappAI - Template: Clasificador de tipos de incidencia de Jira

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Jira Issue Type Classifier

🧩 Overview

This workflow automates the classification and updating of Jira issues within a specified project. It reads a list of existing issues, analyzes their summaries and descriptions using an AI agent, and determines the most appropriate Jira issue type for each one. The agent then uses specialized tools to update the issues in Jira, ensuring they are correctly categorized as either standard issues or subtasks. This process streamlines project management by automating a manual and potentially inconsistent classification task.

⚙️ Main Features

Automatically retrieves all issues from a specified Jira project.
Formats issue data (key, summary, description) for AI analysis.
Uses a language model agent, equipped with Jira tools, to intelligently classify each issue.
Provides the agent with the ability to list valid issue types and update issues or subtasks directly in Jira.
Displays the agent's final response and actions in a chat interface.

🔄 Workflow Steps

Component Name	Role in the Workflow	Key Inputs	Key Outputs
Jira Reader	Fetches all issues from the specified Jira project.	Project Key	List of Jira Issues
Parse Data	Formats the raw list of Jira issues into a structured text template for the AI agent to read.	Raw Jira Issue Data, Formatting Template	Formatted List of Issues
Prompt	Constructs the final instruction for the AI agent, incorporating the formatted issue list and the target project key.	Formatted Issue List, Project Key	Complete Agent Instruction
OpenAI Model	Serves as the core language model that powers the AI agent's reasoning and decision-making capabilities.	Model Configuration	Language Model Instance
List Issue Types Tool	A tool that allows the agent to retrieve all valid issue types available within the target Jira project.	Project Key	List of Valid Issue Types
Update Issue Tool	A tool that allows the agent to modify an existing standard Jira issue, specifically to change its issue type.	Issue Key, Project Key, New Issue Type	Jira Update Response
Update Subtask Tool	A tool that allows the agent to modify an existing subtask issue, specifically to change its issue type.	Issue Key, Parent Key, Project Key, New Issue Type	Jira Update Response
Advanced Agent	The central AI agent that processes the instruction, uses the provided tools to gather information and perform actions, and decides the correct issue type for each Jira item.	Agent Instruction, Language Model, Available Tools	Final Analysis and Action Summary
Chat Output	Displays the agent's final response, detailing the classifications performed and any updates made in Jira.	Agent's Response	Formatted Chat Message

🧠 Notes

The workflow requires valid Jira API credentials and an OpenAI API key to function.
The agent is configured to use specific tools for updating both standard issues and subtasks, as the underlying Jira API calls differ for these item types.
The classification logic is driven by the AI model's interpretation of the issue's summary and description against the project's available issue types.
The workflow assumes the agent has the necessary permissions to read from and update issues in the target Jira project.