The model of your choice
OpenAI, Anthropic, Google Gemini, DeepSeek, Mistral, Groq, Amazon Bedrock, Azure OpenAI or local models with Ollama. Pick the right one for each task and switch without rebuilding the flow.
Read the docsVoice agents that answer and make calls for you
A voice agent answers your phone number, calls your customers and talks with visitors on your website, using your flow's tools to actually resolve requests.
The challenge
The phone is still the most direct channel
Many requests still come in by phone: appointments, orders, issues. Handling them all, at any hour, takes people on the phone and leaves calls unanswered.
A NappAI voice agent listens, checks your systems, answers in a natural voice and hands the call to a person when needed. Every call is recorded with its transcript.
Use cases
What a voice agent can do
Inbound calls, outbound calls and browser calls, all with the same flow.
Inbound phone support
Connect your number through your telecom provider and the agent answers every call: it responds, checks orders or appointments and transfers to a person with a summary of the case.
Outbound calls
Any flow can ask the agent to place a call: appointment reminders, order confirmations, surveys or notices.
Voice conversations on your website
Embed the widget on your website, no code needed, or integrate the call into your own application.
How a voice agent works
You choose the language model, the speech recognition and the voice, in the cloud or local.
You connect the tools it can use during the call.
You talk to it in the playground while you build it.
You publish it by phone, web or API and review the call history.
Platform
The NappAI capabilities behind this solution
Integrations with your apps
Google Workspace, Microsoft 365, Slack, WhatsApp, Telegram, Jira, Stripe, Holded, Odoo and many more, with credentials you store just once.
Read the docs
Run log
What each component received and returned, how long it took and how many tokens it used. Find the cause of a failure without guesswork.
Read the docs
Start from templates inspired by real use cases and adapt them to your process.
Benefits
What your business gains
Calls answered at any hour
Requests resolved during the call
Transfers to people with context
Automated call campaigns
A transcript of every call
Choose cloud or local voice engines
FAQs
Frequently asked questions
What do I need for it to answer my number?
A line with a telecom provider that offers SIP trunking. You set up the connection in NappAI and assign the number to the agent when you publish it.
Are calls recorded?
Only if you turn it on. Every call is kept in the history with its transcript and the tools used; recording is optional and informing callers about it is your responsibility.
Can it hand the call to a person?
Yes. It can transfer it to a phone number or to another agent and, if you configure it that way, brief the person on the case before connecting the call.
Can I test it before publishing?
Yes. In the playground you talk to the agent exactly as it is on the canvas; real calls always use the published version.
Get started today
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